The Seamless Power of Effortless Hospitality
It is the philosophy of The Lancaster Group to leverage the effectiveness and productivity of individual hotel management and their executive staffs by creating a working network of peer professionals. A highly dedicated and productive corporate staff, a flat organizational structure along with opportunity for management of truly unique luxury hotel properties, has also provided a framework to recruit outstanding management personnel. Each hotel, by being similar in terms of its target market and its dedication to the highest levels of personal service and quality of facilities, makes each executive staff a valuable resource for all of the other hotels and their staffs. Compatibility of properties is essential in maintaining a homogeneous target market and the transference of management skills between properties. Controllers talk to controllers, marketing people to marketing people, managers to managers, and chefs to chefs. The creation and furtherance of this type of networking to the benefit of all managed hotels is a primary objective of The Lancaster Group and its inherent strength.